搬瓦工可以退款吗?搬瓦工当然支持退款,但是搬瓦工并不是无条件退款,必须满足一定的条件,也就是搬瓦工官方的退款政策。本文介绍下搬瓦工的退款政策、搬瓦工退款条件以及搬瓦工如何申请退款。
搬瓦工退款政策
首先,贴一下搬瓦工官方退款政策的原文:
Cancellations and Refunds
Customer may cancel services at any time in the billing control panel.
Customer may request a full refund of all payments made to their account provided all of the following conditions are met:
1. Customer’s account is in good standing and there have been no violations of entire Terms of Services
2. None of the payments have been previously or currently disputed or charged back
3. None of the IPs assigned to client’s services are on any Black/Block list
4. Monthly data transfer quota has not been exceeded
5. The number of services (active or cancelled) under the account is 3 or fewer
6. The sum of all payments made towards the account is $60 or less and the total number of payments is 10 or fewer
7. The account was created 30 or fewer days ago
8. Client had not used the right to Refund under a different account
简单翻译一下官方的退款政策:
搬瓦工取消以及退款
用户可以在任何时间在搬瓦工后台申请退款。
用户在申请搬瓦工退款的时候必须满足以下几个条件:
- 用户信誉良好,没有违反任何服务条款
- 用户之前没有有争议的账单
- 用户的IP没有被拉黑/屏蔽(国内主要是指IP被GFW拉黑)
- 用户流量总量没有超过月流量限制
- 用户的VPS服务(包括使用中以及取消的)最多只有3个
- 用户总付款金额少于等于60美元,总付款次数少于等于10次(但其实没关系,300美金都可以退款)
- 账号创建少于30天(硬性条件)
- 客户之前没有在其他账户中使用过退款权利(意思是如果搬瓦工检测到你之前在其他账户里用过了这个退款权利,那么你将无法退款。具体判断方法未知)
搬瓦工申请退款
搬瓦工退款是可以直接在搬瓦工后台自助申请的,有直接退款入口。
首先登陆搬瓦工官网,点击右上角Client Area进入用户专区,搬瓦工的工单系统位于Billing标签下面的Refunds:
如果你满足上述的搬瓦工退款政策,则会收到一个退款的工单的,内容如下:
Hello,
Thank you for your request for a full refund. Please read this message fully as it contains information on how to complete this request.
*******************************************************************
UPON COMPLETION OF THIS REQUEST
ALL DATA ON ALL SERVERS UNDER THIS ACCOUNT
WILL BE IRREVERSIBLY LOST
THIS INCLUDES ALL SNAPSHOTS AND BACKUPS
*******************************************************************If you would like us to proceed with the refund and you agree with complete data loss, please reply to this ticket “I agree”. Note that your reply must contain only “I agree” and nothing else in order for it to be recognized by our automated system.
If we do not receive a confirmation from you in the next few minutes, this request will be cancelled automatically and refund will not be issued. In this case you may submit a new request.
If you have submitted this request by mistake, please CLOSE this ticket and the request will be automatically cancelled.
Thank you.
Daniel Clay
Bandwagon Host / IT7 NetworksGlobal service status page https://bwhstatus.com/
Diagnose network-related issues at https://ping.pe/
之后,你只需要回复I agree即可完成退款。(注意:因为搬瓦工申请退款是自动识别退款,因此你一定要保证回复正确,只需要回复I agree即可)。
大概过个半小时左后,你会再收到一条退款完成消息,至此,你的搬瓦工申请退款流程已经全部完成。支付宝退款是即时到账的,PayPal退款也是即时到账,如果是信用卡的话,不同的银行卡可能会有3到14天的到账延时。
同时,搬瓦工退款是全额退款,举个例子,你用支付宝花了120快买了个年付的套餐,用了29天不想用了(符合搬瓦工的退款政策),申请退款后搬瓦工会将所有钱退给你,不会因为你用了29天而扣除一些。
Hello,
Per your request, we have cancelled all services under your account and refunded all payments.
Please keep in mind:
Paypal transactions are refunded instantly and you should already see the refund in your Paypal account.
Credit card refunds are instant on our side, however your bank may need 3-14 days to show the refund.
AliPay transactions are refunded instantly, however in some cases can take a few hours to show in your AliPay account.Thank you for giving our services a try.
Thank you.
Martin C
Bandwagon Host / IT7 NetworksGlobal service status page: https://bwhstatus.com/
Diagnose network-related issues at https://ping.pe/
既然搬瓦工有这么健全的退款保障,那还不赶紧入手一个,购买与节点推荐以及优惠码使用参考:搬瓦工购买教程 最新优惠码 支持支付宝。
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